As I found with my first project for them, VisualHint documentation is high on technical content. I was therefore particularly pleased that Nicolas Cadilhac felt able to come back with Smart PropertyGrid.Net 2.1:

For the update of the documentation of Smart PropertyGrid.Net 2.1, I logically chose to do business with Documentation Doctor again. The initial document had been very welcome by my customers so it was an obvious choice to reiterate the process with a company that works well and quickly.

 

Audio Zone TriggerIt’s validating when people come back for more!

In this case, Joe was happy with my work on his Zone Trigger documentation, so asked me to polish the Audio Zone Trigger manual. This entailed creating both a conventional HTML Help (.chm) and web-based help with pictures.

Jo was kind enough to mention me on a forum for independent software vendors:

I just had the documentation revamped for all my products by fellow OISV member Documentation Doctor. I just want to recommend his services to everyone here, this guy is in a league if his own, and a pleasure to work with.

 

Whoa dude!Imagenomic make software for enhancing and modifying digital images.

This means that prolonged exposure to the images making up their documentation is almost guaranteed to induce psychedelic dreams!

Fortunately, the visual overload does not seem to have affected the quality of the resulting document:

Documentation Doctor took our assignment, which required absolute accuracy for a lengthy, image-intensive product tutorial, and turned it around promptly and with minimal need for additional input or adjustment. This doctor had the right remedy for a painful situation, and we are feeling better for it! I highly recommend the Documentation Doctor, and would not hesitate to use his affordable yet highly professional services again.

 

Say It With BulletsAre you shooting yourself in the foot with bullets?

Ever click on a radio button, only to get a popup window  or – worse – a crazily whirring C: drive and a sluggish progress bar? Annoying isn’t it? More importantly, you quickly learn to distrust the GUI.

Bullets in documentation are a bit like that.

The format of instructional text, like the design of a GUI control, can either succeed or fail to suggest its function. In other words, just like software, documentation can have good or bad affordances.

Bullets look like a non-ordered list…

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